Help and inquiries
Contact FocusRoom
For support, account help, privacy requests, legal questions, or responsible security reports, contact the FocusRoom operator.
Help us respond
Use a clear subject such as “Account Support,” “Privacy Request,” “Legal Question,” or “Security Report.” For a technical problem, include the page, what you expected, what happened, and your browser and device. If relevant, include the request ID shown by the service.
Protect sensitive information
Never email your password, authentication code, API key, full payment information, or highly sensitive personal information. We will never ask for your password by email.
Privacy requests
You can export or delete your account in FocusRoom settings. For another privacy request, email us from the address connected to your account and use the subject “Privacy Request.” We may need to verify your identity before acting.
Security reports
Please report suspected vulnerabilities privately before making them public. Include steps to reproduce the issue and its likely impact. Do not access, alter, retain, or disclose another user’s data, disrupt the service, or use destructive testing.